Welcome to the MPS Help Desk!
For New and Returning Staff: Below are links to some resources that will help get you and your technology equipment up and running for the new year. If you are still having trouble after reviewing these, just submit a ticket and a member of our team will get you the help you need as soon as possible!
Desktop Refresh: Many Computers throughout the district have been updated over the summer to a different model. While the desktop may look different, initially, we are confident that most of your files can be found on either your P : drive or your Google Drive. There is a specific setting that you want to be aware of when launching Chrome for the first time on your new PC. Log in through the top right corner of Google Chrome (the icon that looks like a silhouette of a person). Once you login with your Mansfieldschools.com address, you will get prompted with this question - What would you like to do with your existing data?.
- Select the bottom one Continueto work in this profile so that your profile settings & bookmarks stay with you wherever you login.
- Then a window labeled - Turn on Sync will show up, Select Yes, I’m in.
If you require assistance with your district technology resources, our team is here to provide it. The best way to reach us is to submit a ticket right here on this page! This ensures our entire team sees it and one of us can address your request as soon as possible. You will be notified by email when there are updates to your ticket, and you can check the status of your ticket using the appropriate link below.