Welcome to the MPS Help Desk!

Welcome back for the 2024-2025 School Year!

For New and Returning Staff: Below are links to some resources that will help get you and your technology equipment up and running for the new year. If you are still having trouble after reviewing these, just submit a ticket and a member of our team will get you the help you need as soon as possible!


Setting Up Duo MFA

Video Guide For Classroom Computer Setup


Windows 11 Rollout: Computers throughout the district have been updated to Windows 11! While many of the features and functions remain the same, there are some changes to navigating your computer. Our team has put together a short video to help staff familiarize themselves with the most prominent changes. Be sure to check it out if you are having issues navigating Windows 11!


Windows 10 -> 11 Visual Guide


If you require assistance with your district technology resources, our team is here to provide it. The best way to reach us is to submit a ticket right here on this page! This ensures our entire team sees it and one of us can address your request as soon as possible. You will be notified by email when there are updates to your ticket, and you can check the status of your ticket using the appropriate link below.

Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New Ticket
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Check Ticket Status
This website relies on temporary cookies to function, but no personal data is ever stored in the cookies.
Cool WIth Cookies

Loading ...